Yooneeq

We offer a totally seamless 24 hour live call answering 7 days a week as standard. Your chosen number is answered in your company's own name. Customer's and suppliers will be left with the impression that you run an efficient and polite office, giving them the confidence in doing business with you.

We provide your business with the extra assistance you require without the additional costs (or headaches).

Our service is popular with:

•  Small Office/Home Office business start ups who are not able to employ a receptionist on a full time basis.
•  Tradesmen - Self Employed Plumbers and Electricians who maybe on a job
•  Small/Medium sized companies as an overspill service when they are short staffed or too busy.
•  Night Clubs/Event Management - For guest list enquiries, opening hours and up and coming events.
•  Online Retailers to assist visitors with bookings.

Our service includes:

•  A UK based call centre, open 24 hours a day - 7 days a week
•  Your own dedicated telephone number
•  Calls answered promptly, and professionally in your company name

Our 24/7 service means that you will never have to miss a call again (no more lost voicemails)... Evenings, weekends, bank holidays, there will always be someone there to greet your callers and forward the details onto you.. no more missed opportunities.

Your call is answered in no more than 4 rings - in your company name, and always with courtesy. Messages are taken accurately and redirected as instructed. Your customers feel important and confident their call has been dealt with by the right person. Your prospects gain an excellent first impression. You'll see an increase in your customer satisfaction and, ultimately, your sales and profits.

You can access your messages through our comprehensive and secure control panel, by email and we even send you a text message to your mobile, or for important calls you might prefer to have calls patched (diverted) to your mobile or landline or relevant department and take over the call. We handle your calls the way you want. It's easy to tell us how to handle your calls.

When you want us to handle your calls, you can either give customers the dedicated number we give you, or simply divert your phone when you want us to handle your calls. This could be when you are in a meeting, out of your working office hours or when you are short staffed for example.

Your receptionist (and virtual PA) can even provide your callers with the latest details about your products and services, take orders for you, provide directions, take details for brochure requests, in fact your receptionist will be able to complete most of your requirements the only thing your receptionist will not be able to do is make you a cup of coffee!

If you would like to speak to us about this service or have any questions, why not call us now... or ANYTIME... Ordering this service is very easy, and let us start to handle your calls TODAY!

Pricing and Tariff:

       Lite Service                                  Standard Service
               

Call us on 01183 10 10 10 or click here to contact us to discuss how we could reduce your costs and help your business today

We always welcome partner opportunities to provide our products and services as part of their own products and services adding further value to their customers. We provide you with the necessary tools, products and support providing you with an unbranded service to allow you to build, and develop your "own" telecoms business. If you are interested in becoming a reseller, and offering our products and services to your customers. For more information to apply to be a reseller click here.